Returns & Exchanges

At PatPat, we want you and your little ones to love every purchase, which is why we offer a 30-day return window for most items in original condition. If you are not completely satisfied, our simple return process ensures a quick resolution for a stress-free shopping experience.

1

Initiate Your Request

Log in to your PatPat account, navigate to 'My Orders', and select the items you wish to return to receive your Return Authorization.

2

Pack Your Items

Place the unwashed and unworn items back into their original packaging with all tags attached to ensure eligibility for a full refund.

3

Ship the Package

Affix the provided return shipping label to your package and drop it off at the nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing